Entries by Susan McCullah

Is Your Vendor SOC 2 Type II Certified? Would You Stake Your Business on It?

Security and trust are the private investigation industry’s bread and butter. Investigators handle sensitive client data, personal information, and case details that, if mishandled or exposed, could cause serious damage (and possible litigation). When you’re choosing a software to help you manage cases, you probably look at their features, price, and customization options. However, security […]

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Will Videos Crack Your Next Private Investigation Case?

Private investigators can access numerous tools that improve their efficiency and success rate. Video is one of the best private investigation tools. Want to track someone’s movements? Gather solid evidence? Show clients what’s really happening? Videos offer detail and clarity you can’t get from other methods. Let’s look at how you should manage and use […]

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Benefits of Integrating Skopenow and CROSStrax

  Once upon a time, private investigation was a paper-heavy process that included written notes stored in manilla folders. Fortunately, those days went the way of VHS tape. Today, software tools like Skopenow CROSStrax, IRBsearch, Delvepoint, and Quickbooks give users a way to finish tasks in seconds that used to take hours. Along with these […]

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Choosing the Most Customizable Private Investigator Software for Case Management

Using the best case management software (CMS) is crucial for private investigators. It helps streamline operations, organize case details, and enhance overall efficiency. However, your company is different from other firms, with its own needs and ways of doing things. Make sure your private investigator software tools help your company’s productivity and growth by opting […]

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Simplify Invoicing and Expenses with Private Investigator CMS

Your private investigation firm has probably struggled with invoicing and expense management. We hear it a lot. That’s why we addressed these issues when we built our private investigator CMS. Losing money from missed invoices and misplaced receipts can erode your profits and stifle your firm’s growth. How can you ensure you charge for every […]

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Thorough Case Notes: The Foundation of Every Private Investigation

Bankers deal in money. Doctors deal in sickness. Private investigators deal in information.  Being able to gather, store, and retrieve information is one of the biggest responsibilities private investigators carry. Managing this can be difficult. For one, the sheer volume of notes for a single case can be overwhelming. Add to that private investigators are […]

Choosing the Best Case Management Software for Private Investigator Firms

To be successful, private investigators need to be efficient, accurate, and organized. Most firms frequently handle sensitive information, manage complex cases, and deal with numerous legal requirements. Meeting these demands can be challenging.  Private investigator firms need robust tools like case management software (CMS) to streamline their operations and enhance their capabilities. But how can […]